Solutions Consultant (Danish and English)
| Job Type | Permanent |
| Location | Sofia |
| Area | Sofia, Bulgaria |
| Sector | Call Centre/Customer Service |
| Salary | €3.5k - 3.8k per month + relocation |
| Start Date | ASAP |
| Job Ref | gf5674sof |
| Languages | Danish |
- Description
Solutions Consultant (Danish and English)
Sofia, Bulgaria
Salary: 3500 BGN + performance bonus (up to 300 BGN/month)
Welcome Bonus: 3000 BGN
Employer: Support team for one of the world’s biggest search enginesWhat’s Offered:
- Paid training and relocation support (travel, housing help, rent)
- Career growth opportunities and stable employment
- Additional health insurance
- 50+ perks and benefits
- Friendly, international work environment
- Relocation assistance provided
Key Responsibilities:
- Provide professional product support via phone, email, and chat
- Use CRM and ticketing tools to resolve issues quickly and accurately
- Meet targets for response time, resolution, and satisfaction
- Collaborate with team members and share knowledge
- Stay up to date with training and product updates
Requirements:
- Fluent in Danish and English
- Strong communication and customer service skills
- Able to follow structured processes and use support tools effectively
- Fast learner, adaptable, and calm under pressure
- Team-oriented and motivated by customer satisfaction