Latvian Speaking Social Media Content Moderation
Job Type | Permanent |
Location | Lisbon |
Area | Lisbon, Portugal |
Sector | Call Centre/Customer Service |
Salary | €14k - 16k per year + relocation |
Start Date | ASAP |
Job Ref | es35566lis |
Languages | Latvian |
- Description
Latvian Speaking Social Media Content Moderation
Lisbon, Portugal
€1050/month + free accommodation in shared company-rented apartments OR €1306/month without accommodation.
Our client is a global leader in the social media industry, shaping the way millions of people interact online. With a strong commitment to innovation, they have transformed social interaction, creating a platform where hundreds of millions of users connect and communicate every day. Join this dynamic team and be part of an exciting journey to influence the future of digital communication.
Why Join Us?
Joining our team means becoming part of a dynamic, innovative environment where you can
make a real impact. You’ll work alongside passionate professionals in a global leader in the
social media space, contributing to shaping the future of digital communication. We offer
exciting career opportunities, continuous growth, and a chance to be part of a company that
values creativity, collaboration, and forward-thinking solutions. With us, you’ll be part of
something bigger, helping millions of people connect and communicate in new and meaningful
ways every day.
Overview
As an Operations Customer Expert I in our Legal Moderator of Reported Content and Ads Team, you will play a key role in maintaining the integrity of our platform by ensuring all reported content and advertisements meet legal and regulatory standards. Your mission will be to
review and moderate content, safeguarding users from harmful or inappropriate material while ensuring compliance across multiple markets. Specializing in content in Latvian, you will contribute directly to creating a safer, more trusted online space for users. This role offers a unique opportunity to be part of a global team that shapes the future of online safety and compliance.
Job Duties
Part of Your Daily Activities Will Include:
• Reviewing Reported Content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in both Latvian
and English.
• Assessing Ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content.
• Investigating Violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions.
• Maintaining Compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise.
• Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content.
• Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies.
• Providing Feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences.
• Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remains effective and compliant with current standards.
Working Hours
The current schedule for this project is Monday to Friday, from 9:00 AM to 6:00 PM. However, please note that this is a 24/7 project. While the current hours do not extend around the clock, you must be prepared to adjust to a 24/7 schedule immediately if the project requires it in the future. This means full availability for shifts during nights, weekends, and public holidays as needed.