Romanian Speaking Customer Service Advisors


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https://www.recruitmentdirect.com/2658/job2024-04-23 13:03:021970-01-01Recruitment Direct
Job TypePermanent
LocationLisbon
AreaLisbon, PortugalLisbonPortugalLisbon
SectorCall Centre/Customer Service
Salary€12k - 14k per year + free accommodation + flight repaid
Start DateASAP
Job Refbg4543lis
Description

Romanian Speaking Customer Service Advisors - Office based

Lisbon, Portugal.

€1040 per month + free accommodation for whole contract + flight reimbursed

Our client based in Lisbon is recruiting Romanian Speaking Customer Service Advisors on behalf of a client who specialises in food deliveries, car sharing and transportation services.

Requirements:

  • Fluency in Romanian and English
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Attention to detail and ability to follow guidelines
  • Previous experience in customer service and/ or content moderation is a plus

Duties:

  • Content Reviewing: Ensuring all content aligns with community guidelines
  • Sensitive Content Handling: Classifying and removing content as per client's criteria
  • Escalation Procedures: Making timely escalations for issues needing higher management attention
  • Confidentiality: Following corporate policies for information security
  • Continuous Training: Engaging in training programs for role proficiency
  • Performance Compliance: Meeting defined performance indicators
  • Outbound Calls: Contacting drivers and customers for investigation purposes

Compensation/ Relocation Package: 

  • Offering a gross salary of up to €1040 per month
  • Free accommodation for the entire contract duration
  • Flight reimbursement

This is a great opportunity to gain international work experience and work for an internationally known company.

If you are interested in this opportunity to work in Portugal as a Romanian Speaking Customer Service Advisor, please apply with your CV in English language.

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