Remote Italian, Portuguese and English Speaking Customer Service
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| Job Type | Contract |
| Location | Lisbon |
| Area | Lisbon, Portugal |
| Sector | Call Centre/Customer Service |
| Salary | €14.4k - 15.8k per year |
| Start Date | ASAP |
| Job Ref | as2323port |
- Description
- Italian & Portuguese Speaking Customer Service AdvisorsRemote in Portugal€14,400 per year gross + meal allowanceOur client is recruiting for Customer service advisors that speak native-level Italian and b2 Portuguese and b2 English.Initially this is a 6 month contract.This role requires working shifts including weekends up to 9 pm in the evening.Job OverviewAssisting customers in Italian, Portuguese and English. Assisting customers by phone, chat and emails regarding different queries. Provide account and application support to viewers namely with regards to software functionality.Provide technical support, troubleshoot of system configurations, and network settings. Provide accurate and real-time responses to the viewer’s inquiries.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Experience requiredNative level Italian and at least b2 Portuguese and English.Ideally have some customer service experience but not essential.Candidates must live in Portugal already.Salary information€900 per month base salary * 14 months€100 per month performance bonus * 12 monthsLanguage bonus €50 per month * 12 monthsMeal allowance €7.23 per day