Dutch Speaking Customer Advisors - emergency calls
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Job Type | Permanent |
Location | Amsterdam |
Area | Amsterdam, The Netherlands |
Sector | Call Centre/Customer ServiceOther |
Salary | €53k per year + relocation |
Start Date | ASAP |
Job Ref | cd3434am |
- Description
Dutch Speaking Advisors – emergency calls
Amsterdam, Netherlands
€53,000 per year
Essential Criteria
· Willng to work emergency response or high stress emergency communication center environments. For example some car rental roles if involved dealing with accidents, doctors, fire stations, hospitals, some airport roles
Ability to clearly communicate with customers in a timely manner
Proficient in MS Office
Experience and knowledge of regulations and compliance within an emergency services environment
Open to flexible scheduling based on preference, including days, nights, and weekends
Able to commute to an office for majority of work schedule
Home network requirements must be met
Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication equipment
Current certification in CPR, emergency, fire, police dispatch is a plus
Required to be Bilingual in Dutch/ English both in written and speaking communication
This role requires shift work including night shift, relocation assistance can be provided.