German Speaking Online Moderator

German Speaking Online Moderator

Dublin, Ireland

€28k per year + bonus

Working on behalf of one of the world’s leading job boards.

Objective:

The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their company profile is as effective as possible to drive applications from job-seekers.

It is important to maintain a good knowledge of the services the site provides and report all feedback on the client experience.

Job Benefits

• Competitive Salary plus Performance-Based Bonus Scheme
• 20 days annual holiday + 9 statutory days entitlement
• 2 weeks of paid training provided
• Career progression opportunities
• Discounts for restaurants, retail stores etc.
• Excellent company benefits including pension, life assurance, education allowance, discounts on gym memberships, VHI medical plan and phone plan to name a few
• Free parking and an on-site canteen

Minimum Required Skills 

• Fluency in German and professionally proficient in English
• Must already live in Dublin
• Excellent communication skills to include verbal, written and listening
• Ability to communicate complex concepts and issues effectively, selecting appropriate regional language and tone
• Strong attention to detail, organizational skills and ability to clearly document work performed

• Demonstrated work ethic, self-disciplined and professional demeanor
• Ability to be coached and to incorporate feedback 
• Proficiency in MS Office
• Experience in a content moderation, quality or contact center role desirable