Russian Speaking Customer Service - initially home based
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| Job Type | Permanent |
| Location | Berlin |
| Area | Berlin, Germany |
| Sector | Call Centre/Customer Service |
| Salary | €26.4k per year |
| Start Date | ASAP |
| Job Ref | ber342121 |
- Description
Russian Speaking Customer Service Advisors - initially home based
Berlin, Germany
€26,400 per year
This is intially a 12 month contract.
Job Duties:
Providing customer service for one of the world’s largest social media companies assisting custoemrs with their queries regards their advertising packages. This will be through inbound calls, emails, live chat.
- Advising on solutions to improve the customers advertising experience.
- You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
- You will demonstrate the value of advertising solutions and provide post-sales support.
Candidate Criteria
- Must have some knowledge of Digital Marketing
- Familiar with online advertising products/vendors
- Native level Russian and fluent English.
- Ability to multitask & work under pressure
- Online Advertising Experience is desirable.
- Candidates must reside in Germany and already live in Berlin or be willing to relocate to Berlin within 3 months.
The Offer
€26,400 per year
Laptop provided, candidates must have a quiet work space and broadband.