Irish-Speaking Security Consultant

Irish-Speaking Security Consultant
Location: Sofia, Bulgaria
Salary: 3,500 BGN/month + up to 300 BGN bonus + 3,000 BGN signing bonus

Join our team as an Irish-speaking Security Consultant and support one of the world's largest search engine platforms. You'll work in a fast-paced, international environment where strong communication, problem-solving, and customer focus are key.

What We Offer

• 3,000 BGN welcome bonus

• Monthly rent allowance

• Flexible contract options (temporary or part-time)

• Relocation support (transport, hotel stay, rent, long-term housing assistance)

• Fully paid training

• Stable, long-term career opportunities

• Competitive salary package

• Additional health insurance

• 50+ benefits and services

• Supportive international environment

• Continuous learning and development

• Employee referral bonuses

Your Responsibilities

• Provide professional, high-quality support with strong customer satisfaction

• Use CRM, ticketing, and support tools effectively

• Communicate with customers through phone, email, and chat

• Resolve inquiries within SLA using defined processes and knowledge resources

• Meet performance targets for handling time, first-call resolution, and satisfaction

• Share best practices and support team knowledge

• Participate in ongoing training to stay up to date on products and industry trends

What You Need

• Fluent Irish and English

• Strong communication and customer-service skills

• Ability to follow structured workflows

• Excellent listening and problem-solving abilities

• Fast learner who adapts quickly to new tools and processes

• Self-motivated and committed to customer satisfaction

Who Thrives Here

• Service-driven individuals who put customers first