Polish Speaking Customer Service - Gaming related

Polish Speaking Customer Service - Gaming related
Location: Sofia, Bulgaria
Salary: 2400 BGN per month + signing bonus + relocation package

Join our client’s team and become part of one of the world’s leading gaming companies! If you’re passionate about games and love helping other players, this role is for you.

What you’ll do:

• Assist players with technical or gameplay issues through tickets and chat

• Deliver an exceptional, player-focused support experience

• Spot and report trending bugs or recurring issues to internal teams

• Work closely with a team of fellow gamers to ensure a friendly, player-to-player support environment

What we’re looking for:

• Fluency in Polish and strong English communication skills

• Empathy toward players and the ability to understand their perspective

• Familiarity with player support processes

• Gaming experience—understanding gaming culture and mindset is a strong advantage

• A genuine desire to help others and contribute to team success

What’s in it for you:

• 3000 BGN welcome bonus

• Relocation support (transport, hotel stay, rent assistance, and help finding long-term housing)

• Fully paid, in-office training

• Stable employment with opportunities for career growth

• Competitive salary

• Additional health insurance

• Over 50 benefits and services to choose from

• Positive, international work environment

• Ongoing support and learning opportunities

• Employee referral bonuses