Greek-Speaking Customer Service Representative - Beauty Related
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| Job Type | Permanent |
| Location | Porto |
| Area | Porto, Portugal |
| Sector | Call Centre/Customer Service |
| Salary | €1,059 - 1,259 per month + relocation |
| Start Date | ASAP |
| Job Ref | nh676por |
- Description
Greek Speaking Customer Service - Beauty Related
Porto, Portugal
€1059/month + free accommodation in shared company-rented apartments OR
€1259/month without accommodation.
The position for a Greek-Speaking Customer Service Representative in Porto, Portugal, offers a dynamic opportunity within a leading global beauty company. Here are some key points about the role:
Job Details:
- Location: Porto, Portugal
- Salary Options:
- €1059/month with free shared accommodation (company-rented apartments)
- €1259/month without accommodation
Key Responsibilities:
- Customer Support: Manage customer inquiries via live chat, phone, email, webforms, or social media interactions.
- Complaint Resolution: Handle customer complaints, offering precise solutions and ensuring satisfaction.
- Product and Beauty Consultation: Provide advice on beauty products, care routines, and alternatives, addressing customer queries efficiently.
- E-Commerce Assistance: Answer questions regarding returns, deliveries, refunds, and other e-commerce matters.
- Data Protection: Address GDPR-related inquiries, handle newsletter unsubscriptions, and manage potential data breaches.
- Health Reports: Register and report health-related conditions that customers may bring up.
Accommodation Option (if selected):
- Company-Provided Housing:
- Fully furnished shared apartments, including kitchen, TV, and internet access.
- All utilities (water, gas, electricity, internet) included.
- Bedding and towels are provided upon arrival.
- Rooms are exclusively for employees, and no pets are allowed.
Ideal Candidate:
- Proficient in Greek.
- Willing and able to relocate to Porto.
- Interested in customer-facing roles within the beauty industry.
This job would be ideal for someone who enjoys interacting with customers and providing beauty-related advice in a structured environment, with a choice between higher salary or free accommodation.
- Please note relocation to Porto, Portugal is Mandatory