Ukrainian Speaking Customer Support Specialist

Ukrainian Speaking Customer Service

Lisbon, Portugal

• €1,040 gross/month + free accommodation (private room in a shared company apartment)
• Or €1,227 gross/month if you arrange your own housing

Overview

Become a member of this world leading gaming Support team and support the company in supporting

customers. An exciting and international working atmosphere awaits you.

As Player Support for world leading gaming, you will provide professional technical support service to Consoles, Account Management Issues in Ukrainian and English, both oral and written

Daily Job Duties

Part of your daily activities will be:

➢ Customer advice by telephone, email and chat;

➢ Help customers with payment issues;

➢ Support for using world leading gaming products, installing and synchronizing software and devices;

➢ Effective assistance and advice when purchasing world leading gaming products.

Working Hours

40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift

pattern, Monday to Friday from 08:00 to 19:00.

Accommodation

The company offers you the option of living in a room in one of our company-rented apartments at least for the first 14 months of your stay. The apartments are fully equipped and furnished,

including kitchen, living room with cable TV and wireless internet and all expenses are paid for by the company (water, gas, electricity, cable TV, internet - within the limits of responsible use). The apartments are typically between 20-60min away from the workplace. Upon your arrival, you will find bed sheets, pillows and a towel.(Access to this option is limited to applicants who are currently living at more than 100km from the workplace. The rooms are only for our employees and no pets are allowed.)