Polish Speaking Customer Service Advisors

https://www.recruitmentdirect.com/job-search/2651-polish-speaking-customer-service-advisors/call-centre/customer-service/lisbon/job2024-04-18 15:04:252024-05-15Recruitment Direct
Job TypePermanent
LocationLisbon
AreaLisbon, PortugalLisbonPortugalLisbon
SectorCall Centre/Customer Service
Salary€12k - 14k per year + free accommodation + flight repaid
Start DateASAP
Job Refmn565lis
LanguagesPolish
Description
Polish Speaking Customer Service Advisors - Office based in Lisbon, Portugal.Salary: €1040 per month + free accommodation + flight reimbursement. Our client based in Lisbon is recruiting Polish Speaking Customer Service Advisors on behalf of a client who specialises in food deliveries, car sharing and transportation services.Requirements:•Fluency in Polish and English•Excellent communication and customer service skills•Ability to work in a fast-paced environment•Attention to detail and ability to follow guidelines•Previous experience in customer service and/ or content moderation is a plusDuties:•Content Reviewing: Ensuring all content aligns with community guidelines•Sensitive Content Handling: Classifying and removing content as per client's criteria•Escalation Procedures: Making timely escalations for issues needing higher management attention•Confidentiality: Following corporate policies for information security•Continuous Training: Engaging in training programs for role proficiency•Performance Compliance: Meeting defined performance indicators•Outbound Calls: Contacting drivers and customers for investigation purposesCompensation/ Relocation Package: •Offering a gross salary of up to €1040 per month•Free accommodation for the entire contract duration•Flight reimbursementThis is a great opportunity to gain international work experience and work for an internationally known company.If you are interested in this opportunity to work in Portugal as a Polish Speaking Customer Service Advisor, please apply with your CV in English language. Please note there is no possibility of remote work with this role.
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