French Speaking Tech Support - Remote based


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https://www.recruitmentdirect.com/job-search/220-french-speaking-tech-support-remote-based/call-centre/customer-service/lisbon/job2021-06-24 15:37:011970-01-01Recruitment Direct
Job TypePermanent
LocationLisbon
AreaLisbon, PortugalLisbonPortugalLisbon
SectorCall Centre/Customer Service
Salary€11k per year
Start DateASAP
Job Refsm23892hom
Description

French Speaking Tech Support - 6 month contract

Remote based in Northern Portugal

€11,000 per year 

Job Duties

Our client requires French speaking Tech Support Advisors to respond to inbound customer requests , document relevant case information. Assisting customers by phone, email and live chat.

This role will be to assist customers until they are satisfied with the solution via phone, emails and live chat. Escalating issues that can’t be resolved.

Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via  phone/email/chat/social/social messaging channels (as assigned) 

Candidate Criteria

Fluent French and English.

Some previous customer service experience.

 

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