Spanish Speaking Moderator - Gaming, non voice role

2022-09-21 07:14:392022-10-18Recruitment Direct
Job TypePermanent
LocationBucharest
LocationBucharest, RomaniaBucharestRomaniaBucharest
SectorCall Centre/Customer ServiceGaming
Salary€1,150 - 1,300 per year
Start DateASAP
Job Reffd23233rom
LanguagesSpanish
Description

Spanish Speaking Moderator – Gaming, non voice role

Home based from anywhere in Romania

€1150 – 1300 gross per month depending on experience

Job Duties

As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience. The Moderator will be responsible to moderate the content posted by users on the games platform. His/her responsibility will include monitoring and moderating user-generated content to ensure that the final product is as per guidelines


Shifts Timing: Rotational based shift

  • Candidates should have an interest in gaming and content moderation
  • Review and moderate the platform by following the policies, processes, and guidelines
  • Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example slurs, cuss words, adult content and uncivil content)
  • The role also involves moderating content
  • Ability to remain neutral and take action on content as defined by policies and procedures while keeping personal opinions and bias aside
  • Ability to navigate through policy ambiguity
  • In the context of this role, individuals will be exposed to potentially disturbing content and will need a level of resilience and maturity
  • Recognize trends and patterns and raise issues timely 
  • Maintain a thorough understanding of process and policies 
  • Should have native/Near native Spanish communication skills(Written)
  • Understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting etc.)
  • Good knowledge of internet culture
  • Strong organizational and multitasking skills, and a proactive approach
  • 5-day working, Rotational based shifts so candidates should be willing to work shifts including weekends
  • Able to quickly adapt to changing situations and take on new challenges
  • Team player, detail focused and reliable
  • Good technical understanding and can pick up new tools quickly
  • Education – Undergraduate/ Graduate
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