German Speaking Administrators - no calls
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Job Type | Permanent |
Location | Barcelona |
Area | Barcelona, Spain |
Sector | Administration/Back officeCall Centre/Customer Service |
Salary | €22k - 23.8k per year |
Start Date | ASAP |
Job Ref | jg3433bar |
- Description
Home based German Speaking AdministratorsHome based in Barcelona Province
€22,000 + €1800 bonus per year
Candidates should already live in Barcelona province.
Main responsibilities:
- Tracking shipments using logistic company/couriers online tracking tools. Keeping customer/sales rep updated with delivery date, including changes.
- Ensuring that deliveries are complete and in time for planned installation dates
- Working with local country, preferred 3rd party provider, to gain a quotation based on a specific customer order and make sure that shipment and transfer from Agilent is synchronized with 3rd party provider
- Working with local country sales team, submit relevant 3PP requests in the proscribed tool and format and follow up to reduce customer quotation delays.
- CRM Database maintenance & support. For increased efficiency, the team will do the CRM cleaning during off-peak hours (also cleaning old/incorrect data)
- Other country/region specific non-standard admin tasks.
Requirements
- Administrative studies will be a plus.
- Native level of German.
- B2 level of English or higher.
- Experienced user in SAP/SAP CRM.
- Quick to learn new processes and tools.
- Good verbal and written communication skills in appropriate language.
- Motivation & personality for seeking customer satisfaction and resolution.
- Ability to take initiative, prioritize, and manage time effectively.
- Candidates must be located in Barcelona area.
Benefits
- A full-time position with working hours from Monday to Friday.
- Salary: 22.000€ gross/year + 1.800€ gross/year in attendance bonus
- Considerable investment in employees and their career development (including product, sales, and personal skills development trainings).
- Working environment that is modern and bright with a dynamic and multicultural atmosphere.