German Speaking Customer Service - initially home based

2021-06-07 06:06:522021-07-04Recruitment Direct
Job TypePermanent
LocationBerlin
LocationBerlin, GermanyBerlinGermanyBerlin
SectorCall Centre/Customer Service
Salary€26.4k per year + bonus + relocation
Start DateASAP
Job Refsm963232ber
LanguagesGerman
Description

German Speaking Customer Service – initially home based

Berlin

€26,400 a year + bonus

Job Duties

Assisting customers of this leading company with queries by phone, email and social media.

Resolving issues to customer satisfaction or escalating it when necessary.

This role starts next week and candidates must already be located in Germany with a willingness to move to Berlin when safe to return to the office.

Essential criteria

- Good general PC skills

- Good telephone manner

- Previous experience of dealing with customers

- Able to work shifts including weekends

- Quiet work space and internet connection

- Candidates must have some customer service experience and speak Native level German and English B2

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